Which are the different user status?
AMINE
Last Update há 2 anos
After their registration on the platform, End Users' accounts are automatically activated. But their status can be modified from the Admin account.
Active account
End-User can log in
All platform functions are working
Inactive account
End-User can not log in
All platform functions are working
Blocked account
End-User can not log in
Some platform functions are restricted
Can an account be deleted?
Accounts can only be removed if requested by the End User if no content has been sent to delivery previously.
In this case, the Admin can remove the account following these steps:
Log in as an Admin
Go to "Manage > Users"
Look for the end-user's account (email)
Click on the bin icon to remove the account
If an account is removed from the system, the client will be able to request a register with the same email at any time given.
If the End User has sent any kind of content (even if it is still pending to be approved or it has been removed from the queue before completing the distribution) the platform will not allow the account's removal, and the bin option will not be displayed.